Frequently asked questions
Why December 13th, that seems like an odd choice?
Well, you should know by now that I, Jenn, am a little odd! ;) This is a multi-part answer. First, my goal was always to make it to our 20th year in business or beyond. December 13th is the 1st day of our 20th year in business and I am too stubborn to let go of the business when there is a goal on the line!
Second, we want to give our clients time to get the care they need and help to develop a care plan going forward. Third, we want to give people a fair amount of time to use their gift cards.
If I have gift cards can I still use them?
Gift cards for services and for products will be accepted until the day we close. This is subject to schedule availability so please get on the schedule as soon as possible so that you may use your cards before we close. Gift shop hours are by appointment only so give us a call to schedule a time to shop. Also, we have some items in the shop that are on consignment and will be excluded for purchase with gift certificates.
*In the event that our business is closed before December 13th due to state mandates during the COVID-19 pandemic our date of closure may be pushed up to the date the state mandate goes into effect for our business. Gift cards will not transfer to practitioners at their new locations or in their new businesses.
I can’t get in with my current practitioner to use my gift card with her, what do I do?
If your practitioner is not available or the service that is listed on your gift card is no longer available, you can use your gift card for another service or with a different practitioner in our office. You will receive service credit for the value of the service on the gift card or the value on the gift card, not equivalent time.
My practitioner is the best. Will I be able to schedule with her somewhere else?
This is still new for all of us as well and are working on some details yet. This work is a passion for all of us. It may look different going forward but in some capacity, we will undoubtedly be working with clients in the future. We will send out periodic updates from our practitioners so that you are aware of where your practitioner will be as soon as we have those details. Updates will be posted in the FAQ section of the website, on our Facebook page and in our periodic newsletters. Please check those places to get the most recent information.
I had planned to give my friend/family member a session in the coming months, can I still do that?
We have discontinued gift card sales effective August 15th. If you wish to pay for a session for a friend or family member please let us know that you wish to do that and we will arrange for payment at the time of their session.
Our website and phone number will remain active for a while after we close to update our customers and clients about where our practitioners will be going. It will also include more information on our closure.
If you have more questions, please feel free to reach out to me at Jennifer@noknotsmassage.com or call the office.
UPDATES October 15th, 2020
WHEN ARE YOU CLOSING?
No Knots Professional Massage & Bodywork Inc will be closing its doors permanently on December 13th 2020. Please check individual practitioners pages to see where they are going from here.
UPDATES: November 16th, 2020
We have some new updates for you!
Michelle has been working hard to get her new business up and running and she is very excited to announce, Heart Centered Massage by Michelle will be starting to take clients on December 14th! She will continue to do massage, reiki, and Craniosacral Therapy.
From December 14th until the 28th, she will be working out of our current space. Then, on January 4th, she will begin seeing clients at her new location. It is a beautiful space in Woodbury just off of Tamarack and Radio Drive at the Salons by JC.
Salons by JC- 8160 Coller Way, Suite 42
Woodbury, MN 55125
She is now scheduling appointments here. You can also email her at email@example.com.
Nicole has been shining her light in new territory and is now working in Wisconsin. She has started a new company called NLIGHTEN UP. Give her a call to find out her schedule and set up your next appointment.
400 2nd Street S, STE 155
Hudson, WI 54016
Jenn is very excited to announce that she will be starting a new company called Spirit & Herb, LLC. Paperwork is in process and she is working to get everything going as soon as possible. The new company will focus on the metaphysical products (healing stones, crystals, incense, smudges, etc.) that she loves to work with as well as intuitive art, energetic guidance, and reading services. She is currently enrolled in a Master Herbalist program and plans to incorporate this into the new business when she has completed her schooling. More details will be available on all of this when her new website is launched.
Outside of her current in-home clients, Jenn will no longer be providing massage services on a regular basis. She wants to make sure all of her clients are well cared for so she is trying out other practitioners in our area to find the ones that she believes will be the best fit for her clients. She will have a practitioner recommendation for each of her clients in the near future.
If you would like to stay up to date on Jenn's new company, you can sign up for her newsletter list here: https://gmail.us2.list-manage.com/subscribe?u=f3d2c3592bd257d1bfcd8c512&id=3f874253bd